Professional Underwriters Agency, Inc. approaches every new account with reasonable caution and understanding. It is to the potential client’s benefit that the marriage be a happy one. Our primary considerations are these:

• Are we equipped to serve in the exact capacity required by the prospective client?

• Can we provide a permanent, reasonable, and flexible insurance market with the broadest protection possible?

• Will the application of sound underwriting principles be profitable for the broker, insurers, resinsurers, and of course, ourselves?

• Has the risk potential for growth?

• Will it be fun working with the prospective client in an atmosphere of informality and understanding? (When people aren’t having fun, they seldom produce good insurance and establish good relationships.)

• Will handling the account reflect the highest standards of personal ethics?

• If a loss occurs will a fair, efficient and sophisticated claims arrangement be achieved – satisfactory to all parties?

Above all else, members of the PUA Organization will lend a willing ear to listen to your problems and the fulfillment of your coverage needs and requirements.

To make an effective insurance marker for professionals, businessmen and financial institutions for their errors and omissions, professional liabilities and other business liabilities;

To provide the very best professional service to our Insureds, their insurance brokers, and the insurance companies and the reinsurers which we represent;

To serve all Insureds with the highest degree of integrity, honor, and confidentiality;

To promote an atmosphere which permits our employees to attain the highest degree of fulfillment in their position consistent with their skills, talents, abilities, and desires;

To educate our employees so that they can maximize their natural talents to serve;

To reward the confidence entrusted in us by our Insureds and their insurance brokers by providing a permanent, reasonable and flexible insurance market for their special needs by giving them the broadest insurance protection;

To balance the interests of our Insureds, their insurance brokers, the insurance companies and reinsurers which we represent by delivering the most favorable terms to the Insureds and at the same time producing an underwriting profit for our insurance companies and our reinsurers which is so essential to maintaining an effective market.

To help those we serve find peace, that nothing may disturb them, with the knowledge that peace must originate from within, and that lasting peace can only be achieved through the triumph of principles.

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